Returning an item: past actions and permission
Explain when you bought an item, ask permission to return it, and answer a question about the receipt.
Try 8 questions
Read the text
- 1
すみません。昨日、このシャツを買いました。
- 2
小さいです。返品してもいいですか。
- 3
レシートはありますか。
- 4
はい、あります。これです。
Explain the situation first
Start with すみません and explain your purchase. 昨日、このシャツを買いました means you bought this shirt yesterday. 買いました is the polite past form.
小さいです says it is small; 大きいです says it is large. Describe the actual problem. A size problem and a damaged item are different situations.
Ask for permission
返品してもいいですか asks whether returning it is allowed. Add もいいですか to the te-form and wait for the staff’s answer.
This conversation practises asking about a return; the staff has not accepted it yet. Having a receipt alone does not establish permission to return the item. Conditions can differ by shop and item.
Show the receipt or item
Answer レシートはありますか with はい、あります if you have it, or いいえ、ありません if you do not. Add これです when showing the receipt in your hand.
これ can indicate an item near you, and それ one near the other person. この requires a following noun, as in このシャツ; これ can stand alone.
Common mistakes
Incorrect expression
昨日、買います。
Corrected expression
昨日、買いました。
Use the past form for a purchase made yesterday.
Incorrect expression
小さいではありません。
Corrected expression
小さくありません。
The polite negative of the i-adjective 小さい is 小さくありません.
Incorrect expression
このです。
Corrected expression
これです。
Use これ when indicating something without a following noun.
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History and self-check answers
The answers below are for self-study and do not record a score. Mixed practice uses topics you have practised.
Recorded questions in this set: 0
Correct on first attempt: 0